About Us

professionalismWelcome to PCG

The company’s owners got their start in the insurance industry in 1992 as employees for one of the nation’s leading insurance carriers.  In 2001 they founded a full service insurance claim handling firm, created on a foundation of professionalism and integrity.  That company was Prime Consulting Group, LLC.

Technical Expertise

PCG ensures that its team members stay in sync with the cutting edge advancements and changing trends in the insurance industry, by exposing them to continuous classroom and field training opportunities.

Exceptional Customer Service

PCG understands the importance of delivering exceptional customer service. The PCG Team continuously strives to exceed its customers’ expectations by providing prompt and accurate services, maintaining open lines of communication, and building rapport with its customers.

Professionalism

With professionalism being the cornerstone of the company, each assignment is approached expediently, efficiently and effectively.  PCG understands and appreciates the nexus between the quality of the services that PCG provides and how the client is perceived as a result of those services in eyes of its customers.

Accessibility

The PCG Team is a mobile workforce that is prepared to travel anywhere at a moment’s notice. Equipped with the latest communication devices, the professionals at PCG are readily accessible 24 hours a day, 7 days a week.The company has the resources available to effectively communicate in all languages.

Reliability

PCG has been a mainstay in the insurance claim handling arena since 2001 because of the uncompromised commitment to delivering its clients the services that are promised with excellence.

Mission Statement

To provide prompt, accurate, professional, customer-focused insurance adjusting services that are tailored to meet the needs of our customers.